Returns and Inquiries

It is possible to return your order within 2 working days of receiving it. Once you have submitted a return request, we will notify you within 24 hours whether your request has been approved.

Please note:

  • Returns without prior notification through the link below cannot be processed:
  • Returns are only accepted if the packaging (excluding the outer box) is unopened, and the product is undamaged.
  • The outer box and the original box must be free of any writing.
  • Items specially ordered for you (e.g., printed products) cannot be returned.
  • The costs of returning an order are at your own expense, unless otherwise indicated by one of our employees.

Upon approval of your return request, you can send the product to us using a postal service of your choice, to the following return address:

TakeAware B.V.
Peizerweg 109
9727 AJ Groningen

After processing the return in our warehouse, a refund will be made as soon as possible. This may take up to 5 working days.

If you have a different concern not related to returning items, please email us at We will get in touch with you as soon as possible.